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Who are we?
 Tom Grinde I'm the VP of Sales for Telco Depot. I can help you find the perfect match in a phone system! 
Caller ID not working on your xBlue x16?September 24, 2009 by Tom Grinde Share:          With the newest software now out in the field for the x16 one of the common support questions we get is "why doesn't my Caller ID work". In most cases it was known to work on the old system, but when the lines are plugged in to the new x16 KSUU it no longer works. The new software has a feature which allows you to turn off Caller ID from displaying on the telephone. This is a helpful feature for Doctors who don't want a patient in the office to overhear a conversation and be able to look at the display and see who they are speaking with. To turn it on, simply go to phone programming, scroll down to "CID" and make sure it is set to "Y" for yes. That's it. There is nothing else that controls Caller ID in the system.
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