xBlue Networks X16 Programming Tips

With the newest version of software on the xBlue Networks x16 there are several items you will want to be sure to change; in particular are the items where the default values are almost always changed.

Caller ID on each individual telephone is defaulted to "off", be sure to change to "on" as the majority of you will have Caller ID as a feature on your lines from your Telephone Company. We find that most people want this on, in fact one of the more frequent tech calls we receive is in regard to Caller ID not working and the fact is it has to be turned on at each phone.

The Backlit Display is defaulted of "off". This allows for the display to go dark after about 5 seconds of inactivity on the phone. This is a great feature if using your x16 as a home phone and you don't want a bright blue night light in your bedroom. In most offices you will want to turn this to "on" to keep the display on all the time.

The Call Forward Timer is set to "0" by default. This is the time a phone will ring on transferred calls before forwarding to the preset location; usually voicemail. We set this timer to "24" seconds which is the usual time for 4 rings. Be sure to change this timer if calls transferred from the Automated Attendant go straight to the user's voicemail.

Set up these three items to avoid any frustration when programming and using your new x16 Key System and call us if you have any questions at 800-390-1200 or e- us at info@telcodepot.com.