Sometimes a customer will call in looking for a basic phone system and ask for my recommendation.

There will be many factors in determinig what kind of system I recommend. Depending on the customer’s needs, a Microsoft Response Point System may be the perfect solution.

The Response Point systems have an advanced speech recognition function that allows the user to press the blue button on the phone and speak a command. For example: Press blue button and say Call Paul.

This is handy so you don’t have to remember an extension # for everyone in your company.

The speech recognition also works with the automated attendant so you can say in your greeting: for sales, say sales. The system will recognize the customers speech and transfer the call to the appropriate department.

The Response Point systems also give you the option of connecting your standard analog lines to continue using your phone company’s phone service, or use VoIP to save money.

Instead of having to do all of your editing from the phone itself, all programming is done on your computer with the included software.

The ablility to have your voicemail sent to your email account is one of the top features our customers appreciate.

You can even import your contacts from MS Office so the names and phone numbers of your contacts are immediately integrated with the speech recognition function.

There are too many features and details to talk about in this post, so I have copied and pasted a link below to the Syspine site (a Response Point manufacture).  

The following link contains some great videos that demonstrate Response Point in use:

http://www.syspine.com/microsoft-response-point-training.aspx#

If you scroll down the Syspine page, you will see there are 6 more videos.

To find out more information about Response Point systems, please call us at 1-800-390-1200