Often enough I’m being asked “is the system will roll over the call to line 2 if line 1 is busy?”. The simple answer is NO. Since phone systems can react ONLY to calls that are “hitting” the system, there is NO phone system out there that can do that, even our own TD phone system. [...]

In many cases IP Phones and Computers are connected on the same network. This might cause voice quality to be reduced to the point that some words are getting cut off or the voice is very “choppy”. In order to solve these issues one needs to allocate more bandwidth (a larger pipe) for the voice [...]

The new ATA-2022 is a two-port Analog Telephone Adapter which connects two standard telephones to your Response Point system.  Perfect for adding cordless phones, a conference phone or even a fax; provided you can lock the baud rate at 9,600. Like the rest of the Response Point products this device is simple to install.  Plug it into [...]

This is an IP based system which means it uses your Local Area Network or LAN to connect all of the VoIP telephones to the control unit.  To set the system up, you simple take the control unit out of the box and connect your existing telephone lines into the back.  You can buy this control unit equipped [...]

Today we’re going to introduce you to the soft phone from Syspine for their Microsoft Response Point Telephone System. For those of you not familiar with the term, simply stated, a soft phone is a software version of the phone that runs on your computer, using the microphone and speakers to provide the voice signal [...]

1)      Download & Install latest version of Admin Software for your Syspine phone system 2)      Connect A50Plus Server to network and power up 3)      Launch phone system software a.       It looks for system through Auto Discovery b.      Highlight the system you want to administer (if you have more than 1 connected) c.       Hit ‘connect’ and [...]

Quintum, the only manufacturer of Microsoft Response Point compatible Gateways is announcing the End of Life for their FXO, FXS and T1/PRI gateways effective April 29th. This means we will not be able to supply these gateways after this date. You should order now for any future planned growth. You may place orders with Telco [...]

In cases where a there is NO dedicated fax line or when you want to save money and eliminate the one you have, there is a problem to combine the two (Voice and Fax) on the same line. This is true especially when using a telephone system where there are NO analog ports available to connect [...]