NEW next generation phone system the Talkswitch VSX
SOON AVAILABLE at Telcodepot.com your source for Phone Systems The NEW next generation phone system the Talkswitch VSX TalkSwitch phone systems are about to get more powerful, yet even simpler. Thanks to the new ARM 9 processor, the 2012 TalkSwitch system line-up has more capacity, more memory, built-in external IP extensions and all-new expansion licenses. [...]
All about “Roll Over”
Often enough I’m being asked “is the system will roll over the call to line 2 if line 1 is busy?”. The simple answer is NO. Since phone systems can react ONLY to calls that are “hitting” the system, there is NO phone system out there that can do that, even our own TD phone system. [...]
Why are calls being answered by a generic auto attendant message?
Why are calls being answered by a generic auto attendant message on the Talkswitch? To ensure that you can access the system remotely even if you don’t have an auto attendant recorded. TalkSwitch will answer calls after 15 rings with the generic auto attendant so you can dial extensions, access voicemail or configure call back [...]
Why are calls not being answered by TalkSwitch?
Why are calls not being answered by TalkSwitch? Call your own number and watch the line lights on your TalkSwitch unit. If a call comes in on Line 1 and your Line 2 light starts to flash after 4 rings, your phone company Call Forwarding could be interfering with TalkSwitch. If your calls are getting [...]
How to set up a company listing or directory of my extensions and employees
How do I set up a company listing or directory of my extensions and employees? Set up the Dial-by-name directory. 1. Record an auto attendant informing callers to press 4 for the company directory. 2. Open the TalkSwitch management software to the Auto Attendants page. 3. Select the auto attendant. 4. In the pulldown [...]
How to loop or repeat an auto attendant message in the Talkswitch
How do I loop or repeat an auto attendant message? 1. Open the TalkSwitch management software. 2. Click on the Auto Attendants page. 3. Select the auto attendant you wish to loop. You now have two options: ◦In one of the pulldown menus in the Action column, select play auto attendant. In the Resource [...]
How do I add auto attendants in the Talkswitch Business Phone System
How do I add auto attendants? 1. Open the TalkSwitch management software to the Auto Attendants page. 2. Select the auto attendant you want to configure. 3. Label and configure the actions the way you want them. 4. Record or load a greeting. See the questions above or the TalkSwitch User Guide. 5. Go [...]
How to load a pre-recorded greeting in the Talkswitch Business Phone System?
How do I load a pre-recorded greeting? 1. Open the TalkSwitch management software to the Auto Attendants page. 2. Click the Load Greeting button. 3. The Select Wav File window displays. Files as type .wav is the default format. 4. Click the Browse button to find your file. What is the .WAV file format? [...]
How to setup Auto Attenants on the Talkswitch Business Phone System
I have a receptionist in the Talkswitch, why set an auto attendant? Auto attendants in the Talkswitch can answer calls and give callers options when your receptionist is away, on another call or doesn’t answer within a specified period. Calls can’t follow an extension’s Call Cascade sequence until an auto attendant has answered or the caller [...]
How to set up Announcements in the Talkswitch Business Phone system
How to set up Announcements in the Talkswitch Business Phone system What is an announcement? Announcements play information to callers, such as your location or hours of operation. When an announcement is finished, the TalkSwitch system hangs up. Announcements are voice mailboxes that don’t take messages. You can make any voice [...]
