Xblue x16 Feature List

Phone & system features

Auto Attendant with Day and Night Greetings Blue Backlit LCD Display w/ Power Saver Mode Call Forward to Voicemail Call Transfer Caller ID and Call Waiting Caller ID CO Line Busy/Idle Status (LED) CO Line Ringing (programmable) Conference (3-way) Daylight Savings (Automatic with Caller ID) Direct Station Select - Busy Lamp Field (DSS/BLF) Display Number Dial Distinctive Ringing Do Not Disturb Express Conferencing Flash Timer Hands Free Answer Handset/Headset Volume Control Headset Activation Hold Holiday Alternate Greetings for Auto Attendant Hot Dial Pad Intercom Calling Intercom Paging Last Number Redial Log Meet me Answer (Paging) Message Waiting Music on Hold Internal/External Mute with LED indication Navigation Keys New Message Count in Display Phone Book Dialing Programmable Buttons (12) Programmable Operator Position Programmable Pause (Speed Bins) Redial Ringer Volume Control Speed Dial Buttons Time in Display Tone/Pulse Weekend Alternate Greetings on Auto Attendant

Automated Attendant (Auto Attendant)
A system that answers calls and provides the caller with enough information to chose who they need to speak with and then transfers the call to that group or individual. Some companies use this technology to make their business look larger and others use it as a backup to live answering.

Caller ID (CID)
The "called from" name and number that is transmitted and displayed over telephone lines. The caller has the ability to block delivery of this information by dialing 67 before dialing the destination number.

Hold
A business feature where a call is temporarily held by the KSU or Server and the caller typically hears music or an announcement during this time. Hold is used while sending the caller to another extension, while setting up a conference call, or while answering another call or simply when looking up information.

LCD
The acronym for "Liquid Crystal Display". The most commonly used technology for numeric/text or graphical displays.

Transfer
This business feature allows an employee to send a call to another phone without having to announce the call first. This is the typical means for moving a call through a PBX phone system.

Voicemail
The business feature that gives every employee a voice mailbox used to take messages while they are busy or away from their office. They typically also feature an Automated Attendant which answers acts as a receptionist to answer company calls and distribute them to the correct individual or department. Voicemail is an essential piece to a professional office, but must be managed to assure proper phone etiquette is maintained.