CALL MANAGEMENT FEATURES
- Automatic call type detection: Voice/Modem/Fax
- Answer and Disconnect Supervision
- Trunk group support
TELEPHONY SPECIFICATIONS
- Voice algorithms: G.723.1 and G.729ab, G.711
- Auto codec negotiation
- Fax Support: Group III at 2.4, 4.8, 7.2, 9.6, 14.4 Kbps, using industry standard T.38; Super G3 compatible up to 33.6 Kbps
- Modem support with G.711
- Standard Connectors: Digital: RJ-45
- Coding: A-law, ?-law
- Enhanced (Carrier Grade) Echo Cancellation: ITU Rec. G 168, up to 128 msec tailsize
- PRI Signaling Protocols: National ISDN-2, Euro ISDN NET5, Japan INS-NET1500, KDD, 4ESS, 5ESS, DMS100
- T1 CAS (E&M, Loop Start, Feature Group-D, DTMF, MF)
- E1 CAS (R2 MF)
- Maximum Call Rate: 7,200 calls/hour
IP NETWORK SPECIFICATIONS
- LAN Interface: Fast Ethernet port (10/100 Base-T)
- Standard RJ-45 Interface (IEEE 802.3) for 10 Base-T or 100 Base-T connections
- DHCP Client
- QoS Support: IP TOS, DiffServ
VoIP NETWORK SPECIFICATIONS
- Up to 30 simultaneous VoIP calls
CONFIGURATION / MANAGEMENT
- Quintum Tenor Configuration Manager (GUI) for configuration of remote individual Tenors
- Command Line Interface
GENERAL SPECIFICATIONS
DHCP (Dynamic Host Configuration Protocol)
A protocol for assigning dynamic IP address automatically to devices when they connect to the network. Dynamic addressing simplifies network administration because the software keeps track of IP address rather than requiring an administrator to manage the task. This is particularly helpful for laptops or other "visiting" devices when they want to connect to the Internet. Multiple DHCP Hosts is a common problem to troubleshoot on your LAN. For instance if you have a LAN set up and running a DHCP Host and you add a Wi-Fi router solely for the purpose of wireless access, you've just set up a conflict because these devices by default have DHCP Host enabled. DTMF (Dual Tone Multi Frequency)
When using a touch tone dial pad you generate a sound made up of two separate tones at different frequencies. The Telephone Company recognizes these tones and dials the appropriate number or code. Supposedly the human voice cannot produce dual tones at different frequencies which is why AT&T adopted this standard; it prevents you from causing the phone to dial while you speak. IP (Internet Protocol)
A protocol that specifies the way data is broken into packets and the way those packets are addressed for transmission. Unlike traditional telephone lines which create a straight path from caller to recipient; IP uses the best available path at any given moment to move data packets between point A & point B. The beauty of IP is that the sending end and receiving end communicate success in sending and receiving to insure all data packets are delivered. A really great concept of IP is that of self healing. If a route is broken and the data packets cannot be delivered an alternate route is automatically selected. ISDN (Integrated Services Digital Network)
In the telephony world, ISDN was a set of standards introduced for digital lines (trunks). ISDN comes in two flavors, PRI (Primary Rate Interface) which is transported over a T1 (group of 24 digital trunks) where the channels 1-23 are utilized for voice, and the 24th channel is utilized for call control between the PBX and the Telephone Company (23B+D). The second is BRI (Basic Rate Interface) which is transported over a single pair of wires and give 2 voice channels and the 3rd channel utilized for call control (2B+D). PRIs a commonly used in the US and countries that follow the US while BRIs are commonly used outside the US as a substitute for POTS Lines. LAN (Local Area Network)
The components that make up the data transfer mechanism for your office. The components include the cabling, the switches or hubs, routers, gateways, WiFi and servers. QOS (Quality of Service)
A feature of routers that prioritize packets for VoIP traffic or other specific applications. This is an essential piece of a VoIP system as the timing of VoIP packets being received is critical to the voice quality. Click here for our preferred routers. VoIP (Voice over Internet Protocol)
This is simply the carrying of voice via IP meaning a standard voice stream is broken into packets at the transmit end, sent over a standard data network (such as the Internet) and reassembled into a voice stream at the receiving end. VoIP traffic is trickier than normal data traffic because the timing of packets on the receiving end is critical. For more detail see Basics of the Internet.
|
