Avaya IP Office IP 500

Avaya IP 500

The Avaya IP Office 500 is a unified communications platform that was built for small to medium-sized companies. It is an ideal communications solution for organizations of all sizes due to its ability to adapt to analog, digital and IP devices. The IP0 500 is ready for customization, proving to be a cost-effective VoIP system that enables mobility features to reach employees out of the office.

Thanks to this advanced telephone system, your entire company can connect from different locations and collaborate in real-time. Compatible with a wide range of Avaya devices, the IP Office IP 500 is ready to use and completely user-friendly. This scalable and affordable VoIP telephone system is a solid investment in your business' future.

If you have any questions about the Avaya IP Office 500 or you need any help installing your new Avaya equipment, call one of our highly skilled technicians at 1.800.390.1200. We can also be reached by email at info@telcodepot.com. We look forward to helping you at any time!

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Avaya IP 500 System Info

Also known as "IPO IP500 Control Unit", the IP 500 is an award-winning small business communications system used by over two million companies worldwide. This flagship product features a wide array of customizable options for users to put together as needed. TelcoDepot.com experts are available for advice through the live chat feature, or by phone (call 1.800.390.1200).

Don't hesitate to call our highly skilled team of experts with any questions you may have regarding your Avaya phone system. Tell us about your business, and we can help set up the perfect phone system for your company.

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Avaya IP 500 Phone System in Detail

Looking for a complete solution for messaging, telephony, networking and conferencing? You've come to the right place! The IPO 500 system supports up to 48 stations and compatible phones can be customized individually for further control. This latest VoIP system from Avaya can help your business lower costs, improve customer service and boost productivity. Supporting single locations and multi-site networks, your business can rely on full connectivity using desk phones, smart phones, laptops, and tablets thanks to this equipment.

Avaya IP 500 Feature List

  • IP Office video softphone support
  • Office Worker profile support
  • 4 expansion bays
  • 2 combo cards. Each one supports 6 digital station ports, 2 analog station ports, and 4 CO Line ports
  • 3 ETR-6 cards per system
  • Optional daughter cards: ATM-4 or PRI/T1
  • 3 DS-8 cards per system
  • 3 phone 2 modules per system
  • 3 phone 8 modules per system
  • DS-16, providing 16 extra digital stations
  • ATM-4, enabling 4 analog CO line ports
  • 1 PRI/T1 module per system
  • IP Office Release 6.0 and above

Avaya IP 500 Pros & Cons


  • Entry level to high-end IP system.
  • Use analog lines or VoIP channels.
  • Many digital and IP phone models to choose from.
  • Allows for remote extensions.
  • Customize equipment to your specifications.


  • Requires professional assistance for support.
  • Upgrade options may be expensive to configure.
  • No paging port, additional hardware required.
  • Every IP phone requires the purchase of a License.
  • Every VoIP channel requires the purchase of a License.

Avaya IP 500 FAQs

What is the Avaya IP Office Platform?

The Avaya IP Office Platform is a comprehensive communications solution for small and medium-sized businesses. This outstanding UC software platform can easily scale from 5 to 2,000 users in up to 32 locations to deliver a flawless experience for voice, IM, video, mobility, presence, conferencing, unified messaging, and collaboration, as well as third-party desktop application integration.

How can the Avaya IP Office help your business?

Avaya IP Office's platform takes it to another level, allowing your business to connect and engage with its mobile workforce in order to make faster and smarter decisions. Regardless of your location or the device, it is able to deliver a seamless experience for voice, video and conferencing. Because it is so flexible, the IP Office Platform supports a broad range of endpoints (MACs, PCs, Android, iOS, tablets, analog, digital, IP), thus dramatically enhancing communications.

How can you improve customer experience with Avaya devices?

By adding strong and affordable functionality for email, web chat, and voice to your contact center, you can enhance your customer's experience. Your staff will be better equipped to deliver exceptional service, while increasing their daily productivity.

What are the benefits of the Avaya IP Office 500v2 digital phone system?

Supporting single locations and multi-site networks, this cutting-edge system works as a conventional phone system or an IP telephony server. It also includes basic call center and voice messaging features. Small and medium-sized businesses worldwide are using this telephone system because it helps boosts business productivity.

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