What is the Avaya 271641T - IPO-T RTS 8X5 APR 4HR-500V2 1YPP?
IP Office Support Services include enhanced remote access capabilities that speed trouble resolution and the deployment of services performed remotely. SSL-VPN connectivity prevents security risks while enabling seamless delivery of major upgrades and patches that mitigate risks associated with product interactions and security fixes. Flexible coverage options meet a range of business needs.
Avaya Service (271641T)
- Extended service agreement
- advance parts replacement
- 1 year
- repair time: 4 hours
This service provides remote support, access to online support and software updates, service packs and firmware updates.
Business Hour Support (8x5x5) is the minimum support required to request and receive on-going maintenance support from Avaya.
Note: 8 x 5 Coverage provides support from 8am – 5pm local time according to the account location.